Get in touch
We'd love to hear from you.
Questions about a fragrance, help with an order, or just hello. Email us anytime.
- Support email
- support@fumee.online
- General email
- hello@fumee.online
Send a message
Get in touch.
Have a question about a scent or need help choosing? We typically respond within 24 hours.
Customer care
Quick answers before you message us.
Email usHow long does delivery take?
Most orders arrive within 5 to 7 business days across Egypt, depending on your city and courier. The final estimate appears at checkout.
What is your return policy?
If it is not for you, return it within 14 days in original condition for a refund. If there is an issue with your order, contact us and we will make it right.
Are the fragrances original and authentic?
Fumee fragrances are our own scent creations inspired by clear note profiles and daily wearability. We do not sell counterfeit designer bottles or claim to be affiliated with other brands.
Can you help me choose a scent?
Yes. Email us and tell us if you prefer fresh, sweet, floral, woody, or warm scents. We'll suggest the closest match.